Wednesday, March 4, 2009

Error: "xxxxxx has stopped working" in Vista

It all started when I can't access my Lenovo ThinkVantage Access Connections software. Everytime I start it, Vista will give me "Access Connections has stopped working" and doesn't show any reason why. I had called the Lenovo hotline and for more than 45mins of downloading, reinstalling and rebooting, still got the same problem. The lady support agent promise to call me back for update as she doesn't have any clue why it is so.

On my own, I tried doing Windows Update only to find out that .Net Framework 3.5 SP1 won't install. And the rest of the software updates I downloaded from http://www.microsoft.com/downloads also gave me "setup.exe has stopped working".

The .Net Framework is my only clue and after checking, it turn out that the Framework 3.0 that is part of Vista is not enabled. I might had disabled it when I was trying to "tweak" my vista. Now that I enabled it from the Windows Feature (Control Panel>Programs>Windows Feature), I was able to update .Net Framework 3.5 SP1. And best of all, the ThinkVantage Access Connections is now working.

PS: I had been searching for solution regarding Access Connections sudden "stop working" error and it seems that there are so many users having the same problem. I hope my find can help them.

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